Please click on any of the following questions below to view their answers.

What methods of payment will you accept?

You can arrange payment several ways. However, all purchases outside of the U.S. require either prepayment by check or wire transfer.

Credit Card: We accept Visa, MasterCard, Discover and American Express. Email or call with the card number, expiration date and the EXACT NAME ON THE CARD. We assure you confidentiality of the number. We bill your account the day of shipment.

Credit Account: CardLogix accepts a written Purchase Order that will be accepted only after credit approval. You can apply for a credit line by submitting a credit application to our accounting department (approximate approval time 1-2 weeks).

Pre-Pay: Check or Money Order.

Wire Transfer: Contact CardLogix for details.

COD: Not accepted.

What types of cards ship with the Smart Toolz® Application Development Kit?

Typically the included cards are I2C based 1 each: CLXSA002KA2 - (2K memory), CLXSA128KA4 - (128K memory), CLXSA064KA3 - (64K memory), CLXSA256KA5 - (256K memory), CLXSA001KK1 - (1Kbyte secure memory). We reserve the right to substitute cards based on inventory or customer requirements.

What are the kit cards made of and what is printed on them?

The cards are made of high-quality commercial grade white PVC with a print ready PVC high gloss laminate top sheet. General dimensions are the same as a standard CR80 credit card. They are printed on the module side with each part number and the CardLogix logo. The other side is blank.

If I need more cards can I purchase them in small quantities? What about production?

Additional cards can be purchased at www.cardlogix.com, with a $50 minimum order. Cards are packed in quantities of 10, 50, and 100. CardLogix stocks a fairly large inventory of finished goods for standard memory, contactless, and microprocessor cards. We have the manufacturing capacity to supply your volume needs after your design phase is completed. To better understand your needs please complete our custom card quote.

Does Smart Toolz® support my ID/Badging Application?

The Application Tools that are unique to our kit are a perfect complement to a ID/Badging System of enrollment, photo acquisition and printing. Please visit cardlogix.com for a complete badging application information. The tools allow you as a developer to specify what is stored and where on your network and cards.

CardLogix cards work well with many dye sublimation and retransfer printers such as Evolis, DataCard, Zebra-Eltron and IDX in ID/Badging applications.

CardLogix offers a wide range of cards that have several specific advantages, such as longer life higher scratch resistance, better dye absorption and a different temperature profile.

I have an idea that will require resources beyond my own staff. Can you help me with the project?

Yes. We typically refer you to a CardLogix authorized Smart Partner that is familiar with our products and your application. If your project requires a custom operating system or specialty hardware design, our Engineering Services can evaluate your requirements and develop a solution for a nominal consulting fee.

I have an application for issuing cards with individual credit card numbers placed into the chip. Can you help me with the project?

For credit card applications, CardLogix works only with financial institutions directly. Only these original bank card issuers can issue credit card numbers. You must contact them directly.

Can I develop a multi-application system using Smart Toolz?

You can develop simple multiple applications on memory cards using Smart Toolz®. For robust and secure multi-application solutions that require microprocessor card technology, you will need the CardLogix M.O.S.T. Toolz™ development kit. M.O.S.T. Toolz™ is a low-cost complement to the Smart Toolz® Development Kit.

If I need more kit readers can I purchase them in small quantities?

Yes, they are in stock.

My application will require many different reader types. Will Smart Toolz and M.O.S.T. Toolz™ support this type of development project?

Yes, the M.O.S.T. Toolz™ File Creation Utility enables you to build an on-card file system that can be read by any standard reader that supports the T=0 protocol. Currently, the Winplex® API included in the Smart & M.O.S.T. Toolz® Kits includes the widest range of readers available for every type of port, form-factor and brand. These readers support magnetic-stripes, biometrics, and keyboard functionality as well as smart cards.

What types of development environments are supported by Smart Toolz and M.O.S.T. Toolz?

The Winplex® API is designed to be used by programmers developing applications in C++, Visual Basic/Developers Studio, Delphi and .Net in legacy mode. The CardLogix CardAppz® and M.O.S.T. ™ Card File Creation Utility run on Windows XP, Vista and 2003 Server.

What about support for Java and Linux?

Our development tools are Microsoft Windows dependent. However, our microprocessor cards are platform-independent and support any PC/SC interface. Drivers for Linux are included with the kits. If you need a Java class object or help with a wrapper  please contact us for support.

Can the kit software components be purchased separately?

Yes, but the initial purchase of each item is significantly less expensive in the kit format. Please contact us for details.

Can I incorporate the Winplex® DLL into my application? What does it cost?

There is no charge if you abide by the terms and conditions of the Winplex® License Agreement provided in the kit's User Guide.

Is site licensing available for the software?

It is not needed if you abide by the terms and conditions of the Winplex® License Agreement provided in the kit's User Guide.

Which databases does CardLogix support? Does the CardLogix solution have a built-in database, or a built-in Relational Database Management System using ODBC API's? If so, what database solutions are supported, for example, Oracle, Sybase, etc.?

The CardAppz® application/demonstration software included in Smart Toolz® has a jet engine/access database that allows file export to delimited ASCII and an access database. The Winplex® API allows you to hook your database into a reader with a minimum of effort. This step creates a link with any database you choose.

What kind of warranty comes with the Smart Toolz and M.O.S.T. Toolz Development Kits?

The kit is warranted for one year from date of shipment against defects in materials and workmanship. This includes free upgrades for this period of time. After you return the warranty card, or register on-line, we will e-mail you a secure website address where all of the latest information and updates are posted. To obtain upgrades and support after one year, you must purchase another upgrade.

How will updates be sent to me?

Major Revisions will be distributed on-line or on a CD as necessary.

What is an API?

“API” is an acronym for Application Programming Interface. Often referred to as a DLL or middleware, this software is the program component that does the repeatable heavy lifting hardware function tasks as requested from a developed software application. A very basic version of an API may be an installed reader driver.